MULLENandMULLEN.ca
"We wanted a Brand we could be proud of. One that showed people who we are. And one that both of us fully believed in and supported."
Donna Mullen and Associates was already truly a successful business—a mortgage broker servicing our region with vast expertise in the industry and exceptional customer service.
But they wanted more. They wanted to differentiate themselves in a saturated market, build customer trust and align the partners in business on one strong vision.
Leveraging extensive industry and consumer research, Donna Mullen and Associates reinvented their brand to satisfy their customer’s real and current needs.
Now, MullenandMullen.ca, Mortgage Architects, offer financial solutions through all Life’s Moments, from saving for a home, balancing life and the needs of pets and kids, and affording post-secondary school to planning and living through retirement.
This brand was brought to life in its service offering, marketing & communications, customer service, policies & procedures and human resources.
What They Have To Say About Two Sisters
We are successful. But our market is changing; we are experiencing unsurpassed growth and change in our area.
We sought to develop a brand that united the owner’s vision of the company, position the brand consistently across internal and external customers and gain efficiencies by creating and executing a strong digital strategy. Two Sisters surpassed all of our goals. We are raving clients who recommend the agency to every business owner we meet.
Mortgage Broker & Brand Ambassador
Donna Mullen
While many organizations are grappling with downturns, we are thriving more than ever. It's a proud moment for all of us. A lot of this is a result of our strong brand and remaining steadfast in ensuring we deliver to our brand in our communication efforts, our operations and customer service.
All aspects of our business have seen exceptional results. Like our digital strategy and website. The visitors and engagement have skyrocketed, validating our strategy, enhancing our brand's reputation, and reinforcing our commitment to excellence.
We are unwaveringly dedicated to sustaining this momentum and continuing to deliver unparalleled value to our customers.